Cookie Policy
About this cookie policy
Our website uses cookies for various purposes. Cookies are small text files placed on your device by your browser when you visit a website. Without cookies, a website cannot reliably distinguish between different users, which may cause essential site functionality to stop working as expected.
This policy explains how cookies are used on our website and how you can control them. In this policy, “we”, “us” and “our website” refers to WOW Shelving Limited.
How we use cookies
We use cookies to:
- Maintain secure sessions
- Provide essential shopping and account features
- Remember your preferences
- Track visitors anonymously for analytics purposes
- Deliver relevant advertising and marketing
We regularly audit the cookies in use on our website. They fall into three categories:
- Essential cookies
- Functional cookies
- Third-party cookies
Below we explain each category in more detail.
1. Essential Cookies
These cookies are required for our website to work properly. Without them, you may be unable to browse the site, add items to your basket, or log in.
| Cookie | Description |
|---|---|
| Session | Provides the user with a secure session |
| Basket | Stores the user’s basket and remembers it when returning to site |
| Wishlist | Stores the user’s wishlist and remembers it when returning |
| Login | Stores the user’s ID for login and checkout |
| Currency | Stores the user’s preferred currency (e.g. GBP) |
| Google Tag Manager | Loads scripts and tags; essential for site functions |
2. Functional Cookies
These cookies improve your shopping experience by remembering your preferences. You can still use the site without them, but some features may not work as intended.
| Cookie | Description |
|---|---|
| Name | Stores the user’s name for faster form completion |
| Stores the user’s email for faster form completion | |
| Location | Stores the user’s country/region |
| Referrer | Tracks which website or affiliate referred the user |
| Purchased | Tracks whether the user has previously purchased |
3. Third-Party Cookies
We work with carefully chosen third parties who set cookies for analytics, advertising, and enhanced services such as live chat. These will allow us to make improvements to our site in the future or integrate with social sites.
| Cookie | Description |
|---|---|
| Google Analytics | Tracks site usage and performance; you can opt out with the Google Analytics opt-out add-on. |
| Facebook Pixel | Tracks visits for advertising and remarketing on Facebook/Instagram |
| YouTube | Used when videos are embedded; tracks usage and links with Google services |
| LiveChat | Provides live chat functionality on the website |
| RTB House | Used for display advertising and retargeting |
How do I disable cookies
When you first visit our website, you will be asked to manage your cookie preferences via our cookie banner. You can accept or reject non-essential cookies at any time.
You can also manage cookies through your browser settings. Most browsers allow you to:
- See which cookies are stored on your device
- Delete existing cookies
- Block all or specific cookies
Please note: disabling cookies may affect your experience on our website and some features may not function correctly.
Updates
We may update this Cookie Policy from time to time to reflect changes in law, technology, or our website functionality. Please check back regularly for the latest version.
Contact us
If you have any questions about this cookie policy or about how we use cookies, you can contact us by:
- Email: sales@wowshelving.com
- Post: WOW Shelving Limited, Unit 71, Staunton Court Business Park, Ledbury Road, Gloucestershire, GL19 3QS
- Telephone: 0345 5480 999
